terms and conditions

Terms and Conditions

In order to effectively serve our customers and ensure the continued protection of our rental assets we are pleased to inform our customers that the following terms and conditions when renting any equipment from Ziva Rentals will be complied with;

  1. Liability. Customer is responsible for loss, theft or damage from any cause whatsoever incurred while in possession of any rental equipment during the term of this contract. Extension of rental period must be confirmed by 3:00 PM of the last original rental end day to insure availability of equipment.
  2. Duration: The duration of the hire shall be agreed upfront and selected in the booking options
  3. Repairs: The hirer shall not arrange or undertake any repairs without the authority of the Ziva Rentals except to the extent that the repairs are necessary to prevent further damage to the equipment.
  4. Use of Equipment: The equipment may be used during the period of the hire only by persons appointed by the hirer and may not be rehired or loaned to any other party. The person appointed to use the equipment by the hirer must be trained and experienced in the use of the equipment.
  5. Payment Terms. All rentals must be paid in advance either by cash or direct credit to Ziva Rentals Bank Account Number.
  6. Cancellation Terms. If cancellation notice is given less than 48 hours of scheduled rental start date, a 25% cancellation fee will apply. Less than 24 hour cancellation notice prior to rental start date will result in a 50% cancellation fee. A 100% charge will apply for orders cancelled on the rental start date. Because of the unique nature of rental business, we are unable to make exceptions to this policy, including, but not limited to, the cancellation of your event for any reason whatsoever.
  1. Identification of Hirers: For first time hirers one or a combination of the following information as deemed necessary by Ziva Technologies Limited could be collected from the customer: Copy of ID Card,(Driver’s License, Int’L PP or National ID) Passport Photo, Thumb Print etc. In addition, Ziva Rentals could undertake to visit the first time hirer’s office or location of use. means of identification
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